Skip to content

Usage & Invoices

The Billing section of the dashboard shows a detailed breakdown of your usage:

Each meeting that consumed credits is listed with:

  • Meeting name
  • Date
  • Participants
  • Duration
  • Video minutes cost
  • Recording minutes cost (if recorded)
  • Total cost for that session

At the top of the billing page you’ll see:

  • Current balance — credits remaining
  • Total spent this cycle — since your last top-up or a rolling period
  • Minutes consumed — total video and recording minutes

The billing page includes a forecast based on your recent usage patterns. This helps you estimate when you’ll need to top up next and how much to add.

The Purchases section lists all credit purchases with:

  • Transaction ID
  • Date of purchase
  • Amount paid (in USD)
  • Credits added
  • Bonus credits received (if first purchase)
  • Plan / package name

Recording storage usage is tracked separately:

  • Total storage used (in GB)
  • Individual recording sizes

Storage is factored into usage costs. Large libraries of recordings use more storage and cost more to retain over time.

Tax-compliant invoices are generated automatically for every purchase.

To access your invoices:

  1. Check the email used to purchase (invoices are sent by email)
  2. Or contact support@softsyssolutions.com and we’ll resend the invoice

For accounting or reporting purposes, contact support to request a usage export for a specific date range.